FareHarbor Pricing, Features, Ratings & Comparison of Options

FareHarbor

Mobile-Friendly Reservation Computer Computer Software

FareHarbor overview

What’s FareHarbor?

FareHarbor is a reservation that is enterprise-level made for the tour & activity industry. Created to bring simplicity and effectiveness to each and every facet of your company, you’ll find most of the tools you’ll want to manage your day-to-day using one main dashboard. Make use of it to keep monitoring of phone, in-store and affiliate bookings in real-time accessibility, build limitless custom reports and seamlessly keep in touch with clients.

Increase your company by accepting bookings from anywhere, whenever with mobile checkouts from the FareHarbor application. Make use of any device to gather client information, indication electronic waivers, or firmly accept payment during the industry-low bank card price of 1.9per cent + 30 cents per deal. Take action all with limitless, 24/7 support from our customer success that is friendly group.

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FareHarbor reading user reviews

Exceptional product and service

Overall, i enjoy Fareharbor – i prefer the real way it appears when individuals guide.

Overall, i enjoy Fareharbor – i love the method it seems when individuals guide.

ProsThe consumer service is amazing and fast on a to day basis, it is easy to use and you can add all the information you need to for all your guides day.

ConsI sometimes have trouble with put up and amending products. We will often have getting Fareharbor to accomplish some or every one of the put up once we find some things incorrect. Stating that, everything you need to do is contact their service group plus they often sort it down in mins.

Many thanks for publishing this review! Our company is thrilled to hear that you have discovered our computer computer software user friendly and that you have had good experiences working together with our amazing Support group. With this, we have been constantly available and that can assist put up and amending your items or can schedule team member to greatly help train you on that particular function.

Rating breakdown

Chance to recommend: 8 /10

FareHarbor Daily consumer

I’m extremely satisfied with FareHarbor! I prefer there is no fee that is monthly i must spend therefore the charges that my customers need certainly to pay are small.

I will be extremely pleased with FareHarbor! i love that there surely is no fee that is monthly i need to spend therefore the charges that my clients need to pay are small.

ProsI such as the ease regarding the computer computer software and just how quickly I am capable of getting an answer from the help group whenever required.

ConsI wish the colors had been more vibrant in the scheduling calendar. We have 3 split escape spaces therefore the present color scheme is difficult to distinct the essential difference between each space into the scheduling calendar.

Many thanks when planning on taking the time for you write this review! Our company is pleased to hear you’ve got possessed an experience that is great with your group, from our sales force to your help!

We appreciate your feedback in regards to the colors in the scheduling calendar! Be looking for our Product & Feature launch e-mails as all of us is often searching for ways to improve the consumer expertise in our Dashboard.

Rating breakdown

Likelihood to suggest: 10 payday loans Rhode Island /10

Rough Times

We don’t know very well what to accomplish. We have no alternative way of refunding my visitors due to the scheduling costs Fare Harbor owes to my customers. How do they lawfully hold our and my clients money indefinitely? Don’t trust this provider along with your company and don’t trust this business together with your cash.

We don’t understand what to complete. I’ve simply no other way of refunding my visitors due to the scheduling charges Fare Harbor owes to my customers. How do they legitimately hold our and my clients cash indefinitely? Don’t trust this business together with your company and trust that is don’t business together with your money.

ProsI have actually used Fare Harbor for decades and now have for ages been satisfied with the services provided, simplicity and customer care. Circumstances are difficult now. We have been in the center of globe Pandemic in addition to tourist industry has been crushed. Seriously, i did son’t expect Fare Harbor to aid me personally through this crisis. But I additionally didn’t expect Fare Harbor to harm my business and my clients, but that’s precisely what they did. We have hundreds of clients to refund due to cancelled trips because of . I will be risking my business, however it is the thing that is right do. Therefore I deposited cash into my Fare Harbor account to refund my visitors and Fare Harbor will not launch the amount of money. It is cash from my banking account straight to my refund book therefore I can credit my clients bank cards, and Fare Harbor is holding it. It’s been 8 times. We have promised my clients their refunds and Fare Harbor is blocking me personally from processing them by keeping my cash. It’s tens and thousands of dollars. I’ve bank verification the funds has been doing their take into account times. Now my business are at danger they would get their refunds because I told my customers.

ConsMy spouse and I possess ecommerce. We are family operated and owned. We have been effective while having a great reputation. We now have worked difficult for ten years to create our business exactly what it really is. We worry about our clients. Now Fare Harbor is solitary handedly destroying everything we worked so hard for. I’ve talked with a few representatives associated with the company. To start with they said 5 times. Certainly 5 days. After 5 times passed away, they stated any day. Now it happens to be 8 times they’re saying it will probably get there whenever it gets here. They shall maybe perhaps not state why these are generally keeping my cash to provide my clients. They usually have perhaps not apologized, and I also don’t have any answers that are clear I’m able to expect it.

Hi Jamie – we realize the force and frustration to refund clients with this stressful time and would like to work with you toward the greatest outcome that is possible. Our Payment Operations group has talked about some alternate solutions with you, nevertheless the ACH debits may take 5 to 10 company times, with respect to the bank. It appears at the time of Friday (5/1) has landed in your bank account and it is open to make use of. We’re thrilled to make clear any extra concerns you have actually regarding this procedure.